I got mine today too (well, apparently it was ready yesterday, but I didn't download it until today) and I was struck that the "chat history" doesn't have all my chats in it. I was in particular looking for the exchanges I'd had with a representative of a company working on a VR headset. I guess maybe the other party deleted them. But I found at the same time that the chat widget on the site no longer has any of my chats in it. It just has a "start a new chat!" button. Super weird. The site really feels to me like it's getting more janky.
That might be expected? They just announced that chats/messages prior to January 1 2023 were nuked so you probably won’t see anything prior to that date.
Oh, thanks. I had totally missed that. That probably explains the widget on the site. And, as I say, it's possible the other person had deleted the chat I was looking for.