fearout ,
@fearout@kbin.social avatar

This is a great write up, but what I don’t get is why do these companies stick to these idiotic measures instead of turning to their users for help in an open dialogue.

Like, I get that Reddit needs to make profit, and I actually wouldn’t have minded paying for Reddit premium to use my api key with Apollo. Instead Reddit made me and I’d guess a lot of people like me leave and never want to return. Just left with a lingering bitter aftertaste.

Did they think that they wouldn’t get enough funding that way? Well then how about giving it a test run to see if it works? Didn’t work? Well how about asking your users what they might be missing and what they might want to be more happy to subscribe, and adding features/addressing those issues? Working with developers to establish a revenue sharing agreement? There were so many alternative paths.

No, apparently nfts and shitting on your users is where it’s at.

Have a conversation, run polls, A/B test, etc. And be transparent while you’re doing it. These tools are nothing new when developing a service. Why ignore everything?

I mean, is it really just a competence/arrogance thing alone?

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