New water heater got dinged during shipping/delivery. Is it usable? ( lemmy.world )

https://lemmy.world/pictrs/image/e829ce66-eb43-448f-b72b-1abf94495ca7.jpeghttps://lemmy.world/pictrs/image/02d16d7e-dae8-4f80-8063-b18b4fce41b7.jpeg

Old one is leaking onto the floor, so I need to replace it fast. This is the new one and the delivery guy self-signed and left before I could talk to him.

The product description says it has a glass-lined tank. Could the glass coating have been damaged?

sagittarie ,
@sagittarie@lemmy.world avatar

Considering how problematic water heaters can be, I’d refuse shipment on that. Especially with the glass lining. It looks like someone hit it with a forklift or something.

flying_monkies ,
@flying_monkies@kbin.social avatar

Nope, anything where the box has a hole through it I refuse to accept the shipment. I've seen too many incidents where "it looks fine, it's a small hole" turn into a nightmare.

generally_incorrect ,

I say send it back. Safe or not you shouldn’t be stuck with that.

Can you tilt it back and forth? Hear anything rattle?

yankeebobo ,
@yankeebobo@lemmy.world avatar

That’s not what you paid for regardless of whether it’s safe. But I wouldn’t

Billy_Gnosis ,
@Billy_Gnosis@lemmy.world avatar

No expert, but that looks like it took a pretty heavy hit. I probably wouldn’t risk it. Depending on how bad the old one is leaking, you may want to turn the water off and deal with no water for a couple of days

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