My wife recently reconnected with a friend from college (20+ years ago) who is legally blind & living in MA. And I recently worked with a MA resident that is legally handicapped. Both of them have, through some state service, access to some number of free Uber rides each month. I know in the Boston area there is/was a state run car service for the handicapped, but using Uber apparently provides much more coverage & flexibility.
As long as the Uber drivers are being paid appropriately for this service I see it as a great service for the handicapped. I’d hate to see them lose it…