Back in my (born 1996) days, the longer you were a customer the sweeter deals you had. 8 years already a customer? Maybe we can strike a cheaper offer rather than you running to someone else.
I love the desperate calls. But not instantly, you get them like a week later, every single time. Sometimes they schedule a super important meeting where they HAVE TO talk to you and just cancel it a day or two before it because they realize it's futile.