His stories really helped humanize (gotta be a better for for that) the Ferengi. Like, yes they were cartoonishly greedy little jerks, but they also have individuality within their culture.
@war@Datas_Cat_Spot actually, what is the word for that? When a species treats a human as less than human (or vice versa)? I was saying the other day that in Chain of Command, the Cardassian captor “dehumanises” Picard, but that’s not right, is it? I mean, that’s what humans would call it, but what would be a cross-species term for it?