I don’t want to go into too much detail, but 1.5 times the countries median wage - not minimum, not living, 1.5 times the countries average income - should be enough to get people to be able to answer a phone and respond to basic emails in a timely matter (like, 24 hours) when people’s lives and financial security are on the line.
This isn’t a top-talent argument - its acting with a basic sense of actually doing work while you are being paid.