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knowprose

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Author, Writer, Software Engineer. Eclectic Interests... centered around technology and humanity. A neo-generalist who has a depth of knowledge on many topics, but not enough. It's never enough.

I like being wrong because I learn something.

Privacy advocate, human rights advocate, sensible technology advocate.

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arstechnica , to Random
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New “emotion-canceling” AI tech aims to shield call workers from angry customers

Real-time voice modification tech seeks to reduce stress in Japanese call center staff.

https://arstechnica.com/information-technology/2024/06/new-emotion-canceling-ai-tech-aims-to-shield-call-workers-from-angry-customers/?utm_brand=arstechnica&utm_social-type=owned&utm_source=mastodon&utm_medium=social

knowprose ,
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@arstechnica because the customer trying to reach a human will be more stressed.

AT&T hell revisited.

arstechnica , to Random
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US Department of Homeland Security names AI Safety and Security Board members

CEO-heavy board to tackle elusive AI safety concept and apply it to US infrastructure.

https://arstechnica.com/information-technology/2024/04/us-department-of-homeland-security-names-ai-safety-and-security-board-members/?utm_brand=arstechnica&utm_social-type=owned&utm_source=mastodon&utm_medium=social

knowprose ,
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@arstechnica Has anyone noticed how many on that board have taken shortcuts to get ahead? Is that what we want on a board related to safety?

Yuck.

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