Aw that's too bad. That response I'm sure you're paraphrasing, but "that one doesn't follow the rules" is the best part of science.
It means our rules aren't good enough, or we don't understand that one well enough. Figuring it out can be an entire career of discovery. And the reasons why can be fascinating and inspiring to more discoveries!
xkcd #2933: Elementary Physics Paths ( imgs.xkcd.com )
https://xkcd.com/2933...