aapis , 17 days ago @arstechnica what if we forced customers to treat call centre staff with respect by allowing staff to hang up on, or even fire customers, who choose to be rude? Oh right that probably wouldn’t increase shareholder value 🤷♂️
@arstechnica what if we forced customers to treat call centre staff with respect by allowing staff to hang up on, or even fire customers, who choose to be rude? Oh right that probably wouldn’t increase shareholder value 🤷♂️