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deweydecibel , (edited )

Counterpoint: devs frequently downplay user’s needs and inflate the importance of their own ideas, and because they’re often in an echo chamber of their own team’s environment, they never hear meaningful kickback from anyone they respect (because they certainly don’t respect users).

Then they share this comic back forth literally every time users complain.

Someone, in the slack channels of reddit’s devs, shared this exact comic with this exact attitude because of the backlash. And it was met with the same approval as the comments here.

newIdentity ,

Nah. I’m pretty sure they’re mad too. They just can’t really do anything against it since it’s not their decision

loudWaterEnjoyer ,
@loudWaterEnjoyer@lemmy.dbzer0.com avatar

Our users are literially the most irritating people on earth

GBU_28 ,

I met a user for a tool I built at work. It was the worst.

Ape550 ,

This is it exactly. Was a product manager and this is exactly the issue I faced with devs that had no real world usage experience.

PRUSSIA_x86 ,

People often forget the value in field verifying and it drives me insane.

echodot ,

Wh have met with the users who use our product. But they don’t seem very able to articulate what it is they actually want or need from the system. It’s always vague ideas and nothing actionable.

Them: Oh we need to be able to find customers even if they can’t remember their account number.
Us: Yes but you can, just enter the company name.

This is usually met with either a vague “yeah” or “no not like that”, and then they never elaborate.

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