Moreover, the boss now has to work a little harder and negotiate performance goals that track with increased performance. Employees aren't going to do that themselves anymore.
I had an employee review with my manager this week, at my request. She told me she wasn't comfortable uptraining me right now even though they badly need the help in the position I asked to be crosstrained for, because they'd rather hire someone just for the role; but we could talk about it again in two months. After a little digging, I found that (A) they can't afford to lose me from my lower-paid role and (2) they know I'm looking for another job and don't want to train me until I demonstrate I'm planning to stay.
My response is that (A) well you're definitely gonna lose me now and (2) I'm definitely no longer willing to stay.
I asked questions during the review. My.manager was evasive but it wasn't hard to put together. In the restaurant industry, everyone is hiring right now as they expand for patio season. That won't be the case as much in two months and we both know it; if I'm going to leave it'll likely be in the next two weeks.
If they communicated better, and offered the training/position/salary increase as incentive to stay, that would (imo) be a better course of action. This just feels rude and incompetent
Well I mean I am awful with people, but this problem even I could solve. They had about 3 possible holes to fit the peg through, but no, they just threw the toybox out of the window.
MAYBE OP is just awful at their job. But if they wanted to keep him where he was, that makes little sense.
Additional info: I typically work the least desirable shifts because of family obligations. Me leaving this position or even dropping to part time would leave a hole in the schedule, and she's very lazy when it comes to the schedule. I'm offering to take the same shift in a different role.
Similar situation on my end awhile back. Location had begun losing people. I was in a bottom rung management position, more title than authority, and the team knew it. However, I was also the only manager willing to be consistently on later shifts. Due to pretty intense compartmentalization issues were often isolated and fixed by managers within each department. Except later on at night I was alone with a smaller team. This presented a bit of a situation:
If a problem came up I was expected to text or call a manager. As you can imagine, they did not often reply or pick up.
Many problems require rather immediate solutions.
I wasn't being trained to receive the skills necessary to deal with many situations so I began enabling key members of the evening team and standing in front of them if mistakes were made, acting as a wall.
Due to all of this, and a lot of work being handled by a smaller team, (and some issues going consistently ignored by senior management) we saw several people leave. In the middle of all this I was isolated and made out to be the reason for some systemic issues, told I could no longer take the initiative to help, and the team caught wind.
Eventually I began looking for other jobs. When I let my bosses know boy were they surprised. By the time I left one manager had claimed to have started having anxiety attacks during their shift, the whole unreachable during situations thing became a problem for upper, and well...long story short shit and fan began to meet.
If a problem came up I was expected to text or call a manager. As you can imagine, they did not often reply or pick up.
Many problems require rather immediate solutions.
These are not your problems. If management has enacted a procedure that doesn't work, don't change it or you will be blamed for any failure.
Send a few emails to document your opinion that there are problems. Otherwise, do exactly what was recommended. You want the policy to fail. Don't try to improve it without management support.
I learned this in my previous job. We were a city-owned theater, which came with all of the trappings of government bureaucracy. But we were also open after hours, and did a lot of technical work for our shows. The city’s IT would log off on Friday at 5pm, and not log back in again until 8am on Monday. We were one of the few departments that was open over the weekend and after hours, (often until 1 or 2am when loading shows out.)
So naturally, we butted heads with IT a lot. Because we didn’t have access to change things we often needed to change. Whenever we needed to urgently troubleshoot something before a show started, our hands were almost always tied by IT. And IT’s given solution was always the same. Submit a ticket, and we’ll get to it when we get to it. But when you have 2000 people waiting on a show to start at 7pm on a Saturday, you can’t wait for IT to get back into the office on Monday.
Historically, the solution was to use our own gear. Every technician had their own personal laptop, so they could use that instead of the city laptop. But this caused issues of its own, because we couldn’t connect to any of the city-controlled gear as the city network was MAC filtered, (and IT obviously wasn’t going to allow our personal devices to connect to their network.) We worked with what we had, worked around problems we couldn’t fix, and it was a lot of extra stress for no extra benefit; The higher-ups didn’t see a problem because the shows were never visibly impacted. And IT didn’t see a problem, because the higher-ups weren’t complaining.
Eventually, we just started letting it burn. Shows suddenly started 15 to 30 minutes late, (which was unheard of in a building where even 2 minutes late was considered unacceptable.) Clients didn’t get equipment they had paid for, because it was broken on Friday evening and we couldn’t troubleshoot it over the weekend. Projectors didn’t have video feeds, because techs stopped using their personal laptops for shows. Et cetera, et cetera. Instead, the techs simply started noting every time they wanted to fix something but couldn’t because their hands were tied.
And wouldn’t you know it, the system got fixed. IT was suddenly required to keep someone on call for weekend tickets. Because when people stop propping up the broken system, all of the flaws get discovered and heads roll until shit gets fixed.
Somewhat related, advice about being irreplaceable is bad for this exact reason. The more replaceable you are, the easier to promote you and take longer vacations. Sure you might be able to get fired more easily, but most managers won't put forth the effort.
Not trying to be an asshole, but this is privilege in action. For low paying jobs, managers will fire you at the drop of a hat. Jobs that pay better are more secure.
I remember doing self assessments before reviews, I just gave myself 5s because they were going to change everything to 3.5 anyhow unless you invented cold fusion and sucked everyone's dick
Well, Mr Chalupapocalypse, your breakthrough on cold fusion is really profitable for the company, but the VP of marketing was disappointed you didn't cup his balls during last week's blowjob session, so...best we can do is a 3.9
"Jill, I'm afraid we have a problem. Your quality of work is very high, as always. But you don't look enough like your job isn't soul crushing. I'm not saying you look like you're bored out of your mind or that I think working here is depriving you of your will to live. I'm just saying that there are times when you're not smiling like a completely unhinged person and that makes me question whether you really want to be here."
Reminds me of my art professor's story about getting her doctorate, in which a bunch of tenured professors came together to review her work to give her the degree. One professor disagreed with giving her doctorate because apparently she didn't look like she had a tough time getting it. That sent my art professor over the edge because she'd worked so hard and suffered so much for it so she started crying in front of the professors and told them she wasn't going to bother getting her doctorate anymore and that she was quitting right there and then. The other tenured professors were quick to convince the other to change their mind and eventually gave the degree, but my art professor still remembers how shitty it was to decide something so important to her on the basis that she suffered much less than her peers in producing something good or better work.
This has got to be made by the same type of shitheads who churn out clickbait excrement every five minutes, in a different section of the clickbait excrement factory, opposite side of where they churn out "Physicist Brian Cox's terrifying reveal - CERN at Switzerland unlocked demon forces, world's end by 2025".
Or you're being trolled and got those big red shiny buttons pushed.
I had basically this exact conversation with my supervisor last week. She was like, "I like to have ___ done by Thursdays," because I was sick on Thursday and said I'd do it first thing Friday morning. So I said, "Ok, so is the deadline for this task Thursdays then? Because that's never been communicated to me." And she said, "Well, I like to have it done by Thursdays." Holy fuck, JUST TELL ME HOW MANY PIECES OF FLAIR I NEED.
Anyway, I'm looking for a new job because I can't work in a place that wants to penalize people for not living up to expectations they didn't know existed. My entire review (first one in 2 1/2 years) was a series of "Remember this thing from months ago? Well we didn't like how you did that but we never said anything and just sat on it until now." Cool, thanks for setting me up to fail, appreciate that.
Exactly. I've always known my boss was great at most of her job but not very good at people management (because I don't think she particularly wants to do it), but being blindsided with things it's too late to even address was so demoralizing. What the heck am I supposed to do about a phone call from December about an issue that's been long since resolved?
Unfortunately all you can do is try to thicken your skin and attempt to "manage upwards".
"I appreciate the feedback and I'll bear that in mind in the future, but there's nothing I can do about this months later. Next time let me know when I still have an opportunity to correct the issue and I'll gladly course-correct."
And refuse to sign the review. Be specific that you don't accept being penalized for mistakes you made months before you were told the rule.
You can push back while being polite and professional in some places, so it's worth a shot if you're already being shit on or are on the way out.
If you've tried it and gotten nowhere though, just disengage and try to stop caring so much.
Your manager's failure to communicate is their problem, not yours.
I love the desperate calls. But not instantly, you get them like a week later, every single time. Sometimes they schedule a super important meeting where they HAVE TO talk to you and just cancel it a day or two before it because they realize it's futile.
How do I get a "career" that pays more than minimum wage, there's some kind of occult mix of words and body language I'm just not getting. Am I autistic? I don't care.
